Returns & Exchanges

At Restrap, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our streamlined process ensures that if the fit or style isn't perfect, you can find your ideal match with minimal effort.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for a refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.